Welcome to Xylem Treatment Select
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By providing personal data to Xylem, you acknowledge that you have read and understand the terms of our Website Privacy Statement
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Privacy Policy
Thank you
for visiting the Xylem website. Xylem and its operating divisions and
subsidiaries (collectively “Xylem”, "We", "Us", or
"The Company") maintain and operate this and other websites
(collectively, the “Xylem Sites” or "Sites") and are committed to
safeguarding your privacy.
This Privacy Statement is meant to help you understand what data we collect,
how we use it, and what safeguards are in place to protect your data on the
Sites. This Privacy Statement also applies to information collected offline
through trade shows, seminars, conferences, or through other activities.
SUMMARY OF KEY POINTS
WHAT INFORMATION DOES XYLEM COLLECT?
Xylem collects the following types of information about you when you visit our
Sites (collectively, "Personal Data") or through the offline means
described above:
- If you visit our sites, we automatically collect your domain name and/or IP address;
- If you communicate with us by email, we collect your email address;
- If you seek employment with us and provide us with information through offline means, we collect information in connection with employment opportunities, through our online recruiting tool.
- Otherwise, Personal Data is only collected on Xylem Sites or via offline means if you voluntarily choose to provide it. Such Personal Data includes your name and/or that of your employer, title, address, telephone number and email address as well as account or transaction information collected as part of our business relationship with you.
HOW THE COMPANY
USES YOUR PERSONAL DATA
We collect your Personal Data in order to:
- Conduct our business, including providing you the products or services you requested
- Send you marketing communications about new or updates to our existing products and services
- Comply with our legal obligations
- Maintain and improve our Sites and tailor the user experience
- Protect the security of you and the Sites
- Provide customer service and otherwise administer our business relationship with you
As required by applicable law, we rely on several different legal bases to collect, use, and share your Personal Data:
- Necessity to Perform Contract with You - we need to process your Personal Data to provide our products and services, ensure products and services are working as they should, answer questions and requests from you, manage our business relationship with you and provide customer support;
- Compliance with Legal Obligations - we need to process your Personal Data to comply with relevant laws, regulatory requirements and to respond to lawful requests, court orders, and legal process;
- Consent for Direct Marketing Communications - we rely on your consent to send you direct marketing, which you can unsubscribe from at any time by clicking the unsubscribe link in the relevant communications or contact us as detailed below; and
- Based on Legitimate Interests - we process your Personal Data to protect your security and the security of the Sites; to detect and prevent fraud; to protect and defend the rights or property of others, or our own rights and interests; and to maintain and improve the user experience.
We do not use
automated decision-making, including profiling, that is, in a way that produces
legal effects concerning you or significantly affects you.
You are not required to provide all Personal Data identified in this Privacy
Statement to use our Sites or to interact with us offline, but certain
functionality will not be available if you do not provide certain Personal
Data. If you do not provide certain Personal Data, we may not be able to
respond to your requests, perform a transaction with you, or provide you with
marketing that we believe you would find valuable.
ARE COOKIES USED ON XYLEM SITES?
In addition to a domain name and/or IP address, Xylem collects information
about you automatically when you visit our Sites. The information that is
automatically collected does not include your name, address, telephone number,
or email address. This information tells us such things as how many users
visited our site and the pages they have accessed. By collecting this
information, we learn how to best tailor our Sites for our current and future
visitors. To collect this information, we use a number of different analytics,
media optimization tools, analytics tags and pixel tracking activity through
'cookie' technology or with 'web beacons,' as explained below:
- Cookies
A cookie is a
small text file that is placed on your computer's hard drive by your web
browser when you first visit the Site. Xylem uses cookies to both ensure
functioning of the site as well as record user-specific information on what
pages you visited as well as record past activities on our site in order to
provide better service when visitors return to our site. There are two kinds of
cookies that Xylem uses:
Session Cookies - also called a transient cookie, a session cookie stores
information about a user on its temporary memory so that it can remember
something about you when you are visiting that site. Session cookies do not
collect information from your computer and are erased when you close your Web
browser.
Persistent Cookies - Also called a permanent cookie, or a stored cookie, a
persistent cookie collects identifying information about the user including
web-surfing behavior and user preferences for a specific website. Persistent
cookies are set with an expiration date and stored on your hard drive until it
expires or until you delete from your computer.
In some instances, cookies may enhance your online experience by saving your
preferences while you are visiting a particular site. Most Internet browsers
accept cookies automatically, but usually you can change the settings of your
browser to erase cookies or prevent automatic acceptance altogether if you
prefer. Please be advised that if you choose to not allow browser cookies, you
may not be able to take full advantage of all the website features offered by
Xylem.
- Web Beacons
Certain pages on
our website(s) contain 'web beacons' also known as internet tags, pixel tags
and clear GIFs. A web beacon is a small graphic image placed on the web page
designed to allow Xylem to monitor incoming traffic and obtain information such
as the IP address of the computer that downloaded the page on which the beacon
appears as well as the URL of the page, the time the page was viewed, the type
of browser used to view the page, and the information in cookies set by the
third party. We also use web beacons to recognize a unique cookie on your web
browser, which enables us to learn which advertisements brought you to our
website(s).
In order to help gather more information about site usage, all Xylem Sites use
advertising, analytics, media cookies and tags powered by tools such as Yahoo,
Google, Adobe, Omniture, Rubicon and others. Additionally, the Sites also use
Google Analytics, a web analytics service provided by Google, Inc.
("Google"), which also uses cookies. The information generated by the
cookie about your use of the website (including your IP address) is transmitted
to and stored by Google on servers in the United States. Google uses this
information for the purpose of evaluation activity, compiling website reports
and providing other services relating to website activity usage. Google may
also transfer this information to third parties where required to do so by law,
or where such third parties process the information on Google's behalf.
The information collected by all cookies and web beacons includes general information
about your computer settings, your connection to the Internet, the operating
system and platform, IP address, your browsing patterns and timings of browsing
on the site and geographical location. It does not contain your name, address,
telephone number, or email address.
In order to help gather more information about site usage, xyleminc.com and its
affiliated sites use advertising, analytics, media cookies and tags, including:
Collection of data through Internet Service provider (ip address, time,
location, browser, etc)
Cookies
contact form
transfer of personal data
Google Analytics
Facebook
Twitter
Google +1
LinkedIn
Xing
YouTube
Google Adsense
Comments in a blog
Google AdWords and conversion tracking
Additional implementations in the website (please complete)
WebTraxs
LinkedIn Insights
Marketo Tracking
Mouseflow
To learn more about certain cookies used for interest based advertising by
third parties, including through cross-device tracking, and to exercise certain
choices regarding such cookies, please visit the Digital Advertising Alliance,
Network Advertising Initiative, Digital Advertising Alliance-Canada, European
Interactive Digital Advertising Alliance or your device settings for if you
have the DAA or other mobile app.
Do-Not Track: At this time, our Site is not configured to honor
browsers' “Do Not Track” signals.
HOW THE COMPANY SHARES YOUR PERSONAL DATA WITH THIRD PARTIES
- If we are requested to disclose Personal Data by law, court of law, or as requested by a governmental or law enforcement authority , we may do so.
- We may pass your Personal Data or details of your use of the web site to other companies within the Xylem group of companies .
- We may share information as necessary to prevent fraud or other illegal activities, such as willful attacks on Xylem’s information technology systems, and as necessary to establish or preserve a legal claim or defense.
- Xylem does not sell to third parties any Personal Data derived from a visitor's visit to or use of a Xylem Site except as part of the sale of a subsidiary or of all or substantially all of the assets of an operating division, which subsidiary or division collected or uses such information in the ordinary course of business.
- Xylem takes appropriate steps to keep Personal Data confidential and only discloses this information to personnel in a Xylem firm or a third party that needs to have access to the information for legitimate business purposes. We may make your information available to our distributors, sales representatives or other business affiliates so that they may respond to a visitor’s inquiry or provide information about our own or related goods or services that we believe support your business needs.
LINKS TO THIRD-PARTY WEBSITES
Occasionally, Xylem Sites may provide links to the web sites of our
distributors, sales representatives or other business affiliates. In these
situations, we are not responsible for the content or privacy practices they
employ and encourage you to read their own privacy disclosures.
HOW THE COMPANY STORES, TRANSFERS, OR PROCESSES YOUR PERSONAL DATA ACROSS
BORDER
Xylem may transmit the Personal Data we collect on Xylem Sites to
representatives, global affiliates, and service providers in the United States
or other countries where we do business that are outside your home country, and
have different standards of data protection than your home country. We provide
appropriate protections for cross-border transfers as required by law,
including information transferred to third parties. With respect to such
transfers from the European Economic Area (“EEA”) to the United States and
other non-EEA jurisdictions, we may rely on European Union (“EU”) Model Clauses
and Binding Corporate Rules and/or the need to process your information in
order to provide the requested services (e.g., performance of a contract) to
transfer your Personal Data. As permitted by applicable law, you may request
details about the suitable safeguards we have in place by contacting us as
described below.
YOUR RIGHTS
As permitted by applicable law, you may have the right to obtain confirmation
of the existence of certain Personal Data relating to you, to verify its
content, origin, and accuracy, as well as the right to access, review, port,
delete, or to block or withdraw consent to the processing of certain Personal
Data (without affecting the lawfulness of processing based on consent before
its withdrawal), by contacting us at datasubject.requests@xyleminc.com Please
note that we may need to retain certain Personal Data as required or permitted
by applicable law.
YOUR CHOICES
You have the following choices regarding our use and disclosure of your
Personal Data:
- Marketing Communications. If you no longer wish to receive any marketing communications, remain on a mailing list to which you previously subscribed or receive any other communication from Xylem, please follow the unsubscribe link in the relevant communications or contact us using the link below.
- Cookies and Similar Technologies. Please review your browser or computer settings for certain cookies and see above to exercise certain choices regarding cookies.
HOW THE COMPANY RETAINS YOUR PERSONAL DATA
- Xylem only retains your Personal Data for the minimum amount of time necessary to accomplish the purpose for which it was collected.
HOW THE COMPANY PROTECTS THE SECURITY OF YOUR INFORMATION
Xylem uses industry-standard encryption technologies when transferring and
receiving data exchanged with our site. We have appropriate security measures
in place in our physical facilities to protect against loss, misuse or
alteration of information that we have collected from you at our site. We also
employ reasonable technologies to keep the Personal Data you provide on Xylem
Sites secure.
CHANGES TO OUR PRIVACY STATEMENT
Xylem may update this Privacy Statement from time to time as our business (e.g.
merger/acquisition) and services change, or as required by law. The effective
date of our Privacy Statement is posted above, and we encourage you to visit
our Sites periodically to stay informed about Xylem's privacy practices. We
will post the updated version of the Privacy Statement on our Site, and ask for
your consent to the changes if legally required to do so.
HOW YOU CAN CONTACT US
- If you have any questions regarding this Privacy Statement or our privacy practices in general, please contact our Director of Global Trade and Data Privacy Compliance with any concerns or inquiries via phone at +1-914-323-5700 or via email at data.privacy@xyleminc.com
- You may also have a right to lodge a complaint with a supervisory authority.
Why am I seeing this?
We are committed to ensuring that the individuals whose details we hold understand our privacy practices. In particular, we want to make sure that we are respectful of your data protection preferences, and that you understand your data privacy rights. This communication provides access to our Privacy Notice. It explains in clear language what information we collect about individuals, how we use it, and the choices and controls you have. We have also recently updated our Privacy Notice to ensure that it meets high transparency requirements for data privacy in compliance with the EU data protection law known as the General Data Protection Regulation (GDPR), which goes into effect on May 25, 2018.
Why am I seeing this?
We are committed to ensuring that the individuals whose details we hold understand our privacy practices. In particular, we want to make sure that we are respectful of your data protection preferences, and that you understand your data privacy rights. This communication provides access to our Privacy Notice. It explains in clear language what information we collect about individuals, how we use it, and the choices and controls you have. We have also recently updated our Privacy Notice to ensure that it meets high transparency requirements for data privacy in compliance with the EU data protection law known as the General Data Protection Regulation (GDPR), which goes into effect on May 25, 2018.